Refund Policy

Last Updated: March 25, 2026

At Maison Group LLC, all payments are subject to the following refund terms:

1. No Refund on Deposits
   All upfront deposits are strictly non-refundable.
   This covers time, planning, and resource allocation.
2. Work-Based Billing
   Once work has started, no refunds will be issued for completed or partially completed work.
   Payments reflect time and effort, not just final delivery.
3. Milestone Payments
   Each milestone payment is non-refundable once approved or delivered.
4. Client Delays or Non-Response
   No refunds will be issued due to delays caused by the client.
   Projects inactive for 30 days may be closed without refund.
5. Change of Mind
   Refunds will not be issued if the client changes their mind after work has begun.
6. Dissatisfaction
   We will offer revisions within agreed scope.
   Refunds are not provided based on subjective dissatisfaction.
7. Termination
   If the project is terminated, the client must pay for all work completed.
   No refunds will be issued for work already performed.
8. Chargebacks
   Unauthorized chargebacks will be considered a breach of agreement.
   We reserve the right to pursue legal action and recover costs.